Refund & Return
Thank you for shopping at our online clothing store. We understand that occasionally you may need to return an item, and we want to make the process as convenient as possible for you.
If you wish to return an item, please bring the package to your local postal location and ship it back to us at your own cost.
Please carefully read and follow the guidelines outlined below:
1. Return Authorization:
- You must obtain return authorization before proceeding with the shipment of the return. Please notify us within 14 days of receiving your order if you have any issues with the return. Returns received beyond this time frame will not be accepted.
2. Eligibility:
- To qualify for a return, the merchandise must be in its original condition (including tags) and must not be worn, altered, or laundered.
3. Return Process:
- Once we receive your return, you will receive an email notification.
- We will inspect the item for any signs of wear or damage.
- If your return meets the criteria mentioned above, you will be refunded using the original payment method.
- Please note that depending on the processing time of the payment provider, it may take up to 14 business days for the refund to appear in your account.
- Shipping fees, taxes, customs duties, or any other charges incurred at the time of product delivery to you will not be refunded.
We appreciate your understanding and cooperation with our return policy. If you have any further questions or concerns, please don't hesitate to contact our customer support team.
1. Return Authorization:
- You must obtain return authorization before proceeding with the shipment of the return. Please notify us within 14 days of receiving your order if you have any issues with the return. Returns received beyond this time frame will not be accepted.
2. Eligibility:
- To qualify for a return, the merchandise must be in its original condition (including tags) and must not be worn, altered, or laundered.
3. Return Process:
- Once we receive your return, you will receive an email notification.
- We will inspect the item for any signs of wear or damage.
- If your return meets the criteria mentioned above, you will be refunded using the original payment method.
- Please note that depending on the processing time of the payment provider, it may take up to 14 business days for the refund to appear in your account.
- Shipping fees, taxes, customs duties, or any other charges incurred at the time of product delivery to you will not be refunded.
We appreciate your understanding and cooperation with our return policy. If you have any further questions or concerns, please don't hesitate to contact our customer support team.